Support

How can we
help you?

If something is wrong with a product you use, or you have a question, let us know. You get a request number right away, and our team will review it and contact you.

  1. ReceivedRequest number and confirmation email
  2. AssignedProduct engineer reviews it
  3. Answer · FixEmail · Phone · Remote support
  4. DoneResolution notice
Get remote supportInstall WaveDesk and our engineer can fix things while viewing your screen. Tech docsLook up installation, setup and usage first. Email ushelp@wavegram.co.kr
Personal information collection · use notice

Items collected: company, name, email, phone, inquiry details, attachments
Purpose: handling and answering support requests
Retention: destroyed 1 year after the request is closed (or longer where the law requires)
You may decline, but we will not be able to accept the request.